Campus Barbers Inc. Product Policy
Location: 621 East Grand River Avenue, East Lansing, Michigan
We're thrilled you've chosen Shiner Gold Sea Salt Spray, Pomade, or Clay! We take great pride in our products and want you to love them. Because of the personal nature of these items, we need to keep our policies straightforward.
All Sales are Final
Please choose with confidence! All sales are final, and we do not accept returns, exchanges, or issue refunds on any products once they have been purchased.
Our Only Guarantee: No Damage on Arrival
The only exception to our final sale policy is if your product is structurally damaged and unusable due to shipping (e.g., the container is completely smashed open) and this damage occurred before you received it.
Claim Process for Damaged Goods
1. Contact Us Immediately: If a product arrives damaged, please let us know within 48 hours of receiving it.
2. Send a Photo: We will need clear photos of the damaged product and its packaging to help us resolve the issue quickly.
3. Our Fix: Once we verify the damage, we will be happy to either send you a replacement of the exact same product or issue a refund for the damaged item.
We hope you enjoy your new product! If you have any questions about how to use it, please stop by the shop or contact us—we're always here to help.